So you want to build a Messenger Bot.
And you’re wondering what’s the difference between ManyChat and Chatfuel? I’m Dana Tran and in this third lesson
of the Bots 101 mini-course, we’ll go over the difference between these two
platforms. Just in case you haven’t heard of them Chatfuel and ManyChat are
probably the two most popular platform that allow you to build a Messenger Bot
without any coding. Both have very similar features but they’re also very
different. Before we compare the differences between these two platforms
There are three things that I wanted to mention. First, both platforms are
continuously adding new impressive features so if you really like a
platform but it doesn’t currently have a feature you’re looking for it doesn’t
mean that the feature won’t be added later in the future. Second both allow
you to build the Messenger Bot without any coding using a visual user interface.
So no knowledge of coding is required! All you need to do is drag and drop.
Third item is a question that I get a lot Which one is better – ManyChat or Chatfuel? In my opinion, one is not better than the other.
It’s similar to the popular of Pepsi vs Coke debate or Mac vs PC.
Android vs iPhone. The answer will vary from person to person. It really comes down to
personal preference, business needs and what type of features you want to build
for your Messenger Bot. Again both platforms are continuously rolling out
new features so you can’t really go wrong with either one. I’m a big fan of
both platforms and use both ManyChat and Chatfuel. But while both allow you
to build a Messenger Bot they do have some different features. Let’s walk
through some of the major ones. The first difference is the user interface.
ManyChat uses a flow builder whereas Chatfuel uses blocks. Here’s what I mean.
To build a bot using ManyChat you can use their flow builder where you can see
the link between different messages. Which is really great especially if
you’re a visual person. Chatfuel on the other hand, uses blocks. You can add
different content to block and link them together. But you cannot visually see how
your messages are linked to each other! Next is a third-party integration.
ManyChat has a built-in integration with Zapier. If you’re not familiar with Zapier
It’s basically a tool that allows one app to talk to another app.
Allowing you to transfer data and automate tasks. For example, you can collect an email
address using your Messenger Bot and feed this information directly into
your email marketing software! ManyChat also has a feature called dev tools,
which allows you to transfer data from ManyChat to an external database and
other third-party tools such as your email marketing or CRM. But if you decide
to use this dev tool to integrate and transfer data, you’ll find that it costs
a lot less than Zapier. However you’ll either need to know a bit of coding to
setup, hire a developer or you could check out my SAAS product called CodelessBot
where have done for you plugins to help you enhance your Messenger Bot built
with Chatfuel or Manychat. Chatfuel on the other hand does not have a direct built-in Zapier integration. They have something called JSON API that allows you to connect to third-party tools and databases. It’s pretty much
comparable to ManyChat’s Dev Tool with a few minor differences. This JSON API will
also allow you to transfer data from Chatfuel to an external database and
third-party tools like your email marketing or CRM. Again you can use
Zapier to create these webhooks but it can get a little pricey and requires a
bit of setup and configuration on your end. So if you’re looking to build more
advanced feature for your Messenger Bot be sure to check out CodelessBot.com
But if I just completely confused you and you do not know what Zapier, webhook or
JSON API means I do have a lesson that’s included in my premium Bot Essentials
course to get you up to speed! Moving on, this last item isn’t exactly
one item it’s just a few different features that I wanted to highlight.
Both platforms handle live chat in a different way something you should test out.
Chatfuel has the ability to quickly integrate with other free third-party
analytic tools with just a click of a button. With Chatfuel you can also
integrate with Dialogflow so that you can build more enhance artificial
intelligence for your Messenger Bot ManyChat on the other hand cannot be
easily integrated with third-party analytics or Dialogflow, but it does
have more options when it comes to Growth Tools, which are basically these
built-in widgets and landing pages that can help you promote your Messenger Bot.
Both also have a bot template feature but they’re a little different.
Chatfuel is more of a template marketplace where you can share your bot template
publicly with anyone who has access to the Chatfuel dashboard. Manychat has a
template feature but it is not a marketplace. Instead it’s more of a private
template feature where you can decide to share the template with a select group
of people by sending them a link to your template. For more details I have an
in-depth 4000+ word article called ManyChat vs Chatfuel that you can
read over. I usually update this article every month since both platforms tend to
add new amazing features to it all the time! You can find the link to this
comparison article in the description below. But whether you choose ManyChat
or Chatfuel you should be able to build a Messenger Bot with any of the eight
features that we talked about in the previous lesson in this mini-course. But before you decide there’s just two very important things that you need to keep
in mind. The first thing you need to know is that you cannot easily migrate from
platform to the other. So unlike email marketing where you can export your
subscriber lists and import this list into another email marketing platform,
you cannot easily do that with your messenger subscriber list. There are some
workaround if you decide to migrate from Chatfuel to ManyChat or vice versa
but you’ll probably end up losing some subscribers as well as losing data. So you have to pick – Chatfuel or ManyChat. So test out both and choose wisely! Second do not install both ManyChat and Chatfuel on the same Facebook Page My recommendation is ONE Page – ONE Bot. If you do install both ManyChat and Chatfuel
you might find that it’ll work at first but you’ll probably run into
errors later on. To decide which platform works best for you I recommend quickly reading over my comparison article on my site ThinkTuitive.com On that page you’ll also find a handy link to my Messenger Bot quiz where DanaBot can help you decide. Then test out both platforms. Both have a free
account so it doesn’t cost you anything to try To help you figure out whether
Chatfuel or ManyChat is the better fit for you be sure to watch lesson 4 of
this mini-course. Where I’ll walk you through how to set up a very basic Bot.
There’s one lesson covering ManyChat and another one for Chatfuel. So that’s
it for lesson number three. If you enjoyed this video be sure to subscribe to the channel so that you don’t miss out on other helpful Messenger Bot videos. If you’re looking for other free tutorials and resources just visit my site ThinkTuitive.com So thanks so much for watching! I’m Dana Tran and I’ll
see you in the next lesson [Music]