• Should I hide my negative reviews for my products or company?
    Articles,  Blog

    Should I hide my negative reviews for my products or company?

    – For those of you who don’t know me already, my name is Craig, host of Digital Startup, helping entrepreneurs like yourselves build and grow your first online store and today I’m here to answer the question, should I hide my negative reviews? So if this sounds like something you might be interested in I’ll see you in just a second. (gentle music) In this video I won’t be addressing whether you should use reviews or not as there’s plenty of evidence out there that having reviews actually helps with your online conversions, instead, I’ll be answering, should I hide my negative reviews in my online store? But before I…

  • Jeff Cohen – Seller Labs on E Commerce, Customer Support, Amazon Changes 2019
    Articles,  Blog

    Jeff Cohen – Seller Labs on E Commerce, Customer Support, Amazon Changes 2019

    are you ready to scale and outsource your business okay let’s go welcome to the outsourcing and scaling show I’m your host Nathan Hirsch a show where we talk about everything Amazon shopify ecommerce and digital marketing let’s get started welcome back to outsourcing and scaling my special guest today is Jeff Cohen are you the CEO the owner of southern labs what’s your official title you know my title seems to change every week but today I’m I am an owner but I am NOT the founder and owner but I’ve worked for the company for almost six years now which is kind of crazy to think about we’re…

  • Usabilla’s commitment to GDPR
    Articles,  Blog

    Usabilla’s commitment to GDPR

    Hi, I’m Marc and I’m the CEO of Usabilla. With my background in information security GDPR is a very important topic to us. The good thing about GDPR is that it forces everybody to think again. When collecting feedback for example, do you really need an email address if you don’t want to followup with your users? GDPR forces you to think about the Why behind your data. At Usabilla, everything we do starts with our customers in mind. And with GDPR it isn’t any different. We’ve made a thorough assessment of all the personal data that we are collecting and how it is being processed and stored. We have…